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Simon attends Ford
Motor Company seminar
• Recently, Nick Simon of Groton Ford participated in an intensive, four-day seminar for dealers in Dearborn, Mich., sponsored by Ford Motor Company at global headquarters.
• The seminar discussed ways to meet or exceed customer expectations and to help those customers be more completely satisfied every time they visit the dealership to shop, to buy or lease a new or used vehicle, or to get their existing vehicle serviced.
• Ford executives were involved with dealers throughout the seminar and a variety of programs that Ford provides to
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support dealership actions were highlighted.
• As part of the seminar, dealers had a tour of the Ford Focus assembly plant to see for themselves' how quality is built into every new Ford vehicle, that process assisted by Ford management and UAW "United Auto Workers" sharing common goals and encouraging teamwork.
• "Attending this seminar gave me a great feeling about being part of the Ford Motor Company family," said Nick Simon. "It was a good to see how closely the company and the dealers are connected in doing a great job for the people who drive the products we sell and service in Groton South Dakota. One thing I certainly brought back is that Henry Ford was an entrepreneur far ahead of his time! I am very proud to offer the Ford line with their innovation, premium products and great American heritage."
• Nick Simon is the Dealer Principal of Groton Ford. He has operated the business since October 1st 2012 when it opened on highway 12.
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