Monday,  Nov. 18, 2013 • Vol. 16--No. 125 • 32 of 39

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ernment and a tech-savvy population, Oregon's online enrollment system still isn't ready more than a month after it was supposed to go live. The state has resorted to hiring or reassigning 400 people to process insurance applications by hand.
• "We're all surprised and frustrated that we're in the position that we're in now," said Jesse O'Brien, a health care advocate at the Oregon State Public Interest Research Group, which lobbied for the exchange.
• The state has received about 18,000 paper applications, at 19 pages each, and is scrambling to manually file and clear them. State officials have not been able to say when they expect the online system to launch, nor have they established a deadline to submit paper applications in order for coverage to begin Jan. 1. Meanwhile, the exchange's board is demanding answers from the executive director about when the website will work and how his team will get people enrolled on time.
• For consumers, the application process can be long and frustrating.
• ___

Russian investigators try to determine what caused Boeing crash that killed 50 people on board

• MOSCOW (AP) -- Russian investigators on Monday combed through the charred fragments of a Boeing 737 jetliner as they tried to determine what caused its crash that killed all 50 people on board.
• The plane belonging to Tatarstan Airlines crashed Sunday while trying to land at its home port in the Russian city of Kazan, the capital of the oil-rich province of Tatarstan. The son of the provincial governor and the chief of the local branch of Russia's main security agency were among the victims.
• The plane, which was flying from Moscow, crashed while making a second attempt at landing, said Alexander Poltinin, the head of the local branch of Russia's Investigative Committee. He said the investigators are trying to determine why the crew couldn't land at first try.
• Poltinin said the investigators are looking into possible pilot error or an equipment failure.
• The traffic controller at the Kazan airport who contacted the plane before the crash said the crew told him they weren't ready for landing as it was approaching, but didn't specify the problem.
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